Terms & Conditions
Welcome to the NeutraCom website (“Website”). By accessing or using this Website, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree with these Terms, please refrain from using the Website.
1. About NeutraCom
NeutraCom is a neutral host operator providing shared digital infrastructure solutions, including In-Building DAS, Private LTE, Public Safety communications, Smart Building and IoT enablement, and RF planning and optimization services.
This Website is intended for informational and business communication purposes only.
2. Acceptance of Terms
By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and accepted these Terms, as well as any applicable laws and regulations.
NeutraCom reserves the right to update or modify these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of the revised Terms.
3. Use of the Website
You agree to use this Website only for lawful purposes and in a manner that does not:
- Violate applicable laws or regulations
- Infringe on the rights of NeutraCom or third parties
- Interfere with the operation or security of the Website
- Attempt unauthorized access, data extraction, or system interference
NeutraCom reserves the right to restrict or terminate access if misuse is detected.
4. Informational Nature of Content
All content on this Website, including technical descriptions, service outlines, diagrams, specifications, and case references, is provided for general informational purposes only.
Nothing on this Website shall be construed as:
- A binding commercial offer
- A guarantee of service availability or performance
- A contractual commitment
- A substitute for formal technical, commercial, or legal agreements
All services are subject to separate written agreements, approvals, and regulatory
authorizations.
5. No Warranty
The Website and its content are provided on an “as is” and “as available” basis.
NeutraCom makes no warranties, express or implied, including but not limited to:
- Accuracy or completeness of information
- Availability or uninterrupted operation of the Website
- Fitness for a particular purpose
Technical performance of telecom infrastructure may vary based on factors beyond NeutraCom’s control, including but not limited to mobile network operators, building conditions, power availability, and regulatory constraints.
6. Limitation of Liability
To the maximum extent permitted by law, NeutraCom shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or related to:
- Use or inability to use the Website
- Reliance on information presented on the Website
- Errors, omissions, or inaccuracies
- Website downtime or technical issues
This includes, without limitation, loss of data, business interruption, or loss of profits
7. Intellectual Property Rights
All content on this Website, including but not limited to:
- Text, graphics, diagrams, images, and layouts
- Logos, trademarks, and brand elements
- Technical descriptions and methodologies
is the intellectual property of NeutraCom or its licensors and is protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or use any content without prior written consent from NeutraCom
8. Third-Party Links
This Website may contain links to third-party websites for convenience or reference.
NeutraCom does not control, endorse, or assume responsibility for the content, privacy practices, or availability of any third-party websites.
Accessing third-party links is at your own risk.
9. Confidentiality
Any non-public information shared through contact forms, inquiries, or communications initiated via this Website will be treated as confidential, subject to applicable laws and NeutraCom’s Privacy Policy.
Submission of information does not create a confidential or contractual relationship unless explicitly agreed in writing.
10. Regulatory Compliance
NeutraCom operates in accordance with applicable telecommunications regulations and the Neutral Host Operator for In Building Solutions framework governed by the National Telecom Regulatory Authority (NTRA).
All services are subject to regulatory approvals, site-specific constraints, and compliance requirements.
11. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt.
Any disputes arising from or related to these Terms or the use of the Website shall be subject to the exclusive jurisdiction of the competent courts of Egypt.
12. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
13. Contact Information
For questions regarding these Terms & Conditions, please contact:
NeutraCom
Email: info@neutracom.com
Location: Cairo, Egypt