Privacy Policy
NeutraCom (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly and securely. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website (“Website”).
By using this Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information:
1.1 Information You Provide Voluntarily
- Name
- Company name
- Job title
- Email address
- Phone number
- Inquiry details or messages submitted via contact forms
This information is collected when you:
- Submit a contact or inquiry form
- Request information or services
- Communicate with us via email or the Website
1.2 Automatically Collected Information
When you visit our Website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited and time spent on the Website
This data is collected for security, analytics, and performance optimization purposes
2. Purpose of Data Collection
We collect personal data strictly for legitimate business purposes, including:
- Responding to inquiries and requests
- Providing information about our services
- Business development and professional communication
- Improving Website performance and user experience
- Ensuring Website security and integrity
- Meeting legal, regulatory, or compliance obligations
We do not sell, rent, or trade personal data.
3. Legal Basis for Processing
Personal data is processed based on one or more of the following lawful grounds:
- Your consent
- Legitimate business interests
- Performance of pre-contractual steps
- Compliance with legal or regulatory requirements
4. Data Sharing & Disclosure
We may share personal data only in limited circumstances, including:
- With authorized NeutraCom employees and affiliates
- With trusted service providers (e.g., hosting, IT support) under confidentiality
obligations - When required by law, regulation, or competent authority
- We do not share personal data for marketing by third parties.
5. Data Retention
Personal data is retained only for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal, regulatory, or contractual obligations
Comply with legal, regulatory, or contractual obligations
6. Data Security
NeutraCom implements appropriate technical and organizational measures to protect personal data against:
- Unauthorized access
- Accidental loss
- Misuse or disclosure
- Alteration or destruction
Security measures include access controls, secure servers, and monitoring systems. However,
no system can be guaranteed to be completely secure.
7. Cookies & Tracking Technologies
Our Website may use cookies or similar technologies to:
- Improve functionality
- Analyze Website traffic
- Enhance user experience
You may manage or disable cookies through your browser settings. Disabling cookies may affect Website functionality.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict certain processing activities
Requests can be submitted using the contact details below.
9. Third-Party Websites
Our Website may contain links to third-party websites. NeutraCom is not responsible for the privacy practices or content of external websites.
We encourage you to review the privacy policies of any third-party sites you visit.
10. International Data Transfers
Where personal data is transferred outside Egypt, NeutraCom ensures that appropriate safeguards are in place to protect your data in accordance with applicable laws.
11. Changes to This Privacy Policy
NeutraCom reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
Continued use of the Website after changes indicates acceptance of the revised policy
12. Contact Information
If you have questions or concerns regarding this Privacy Policy or our data practices, please contact:
NeutraCom
Email: info@neutracom.com
Location: Cairo, Egypt